next generation onedrive for business sync client

The problem is exacerbated by the fact that users report the problem using various descriptions (e.g. The problem seems widespread based on our experience within Lubrizol and based on threads on the net: For additional machines ( for example if user has more than one PCs) setup will complete correctly So far, no user indicated that this is an area of concern.Ģ) Complete the initial setup of the NGSC.Ĥ) This needs to be done only one time on one machine. the latest version becomes THE document). Please note that user will lose all previous versions of documents (i.e. In a mean time the workaround we came up with :ġ) Disable versioning for the OneDrive document library. MS Premier Support has confirmed that this is a bug. created document versions) prior to upgrade would be affected. So any user who had documents and modified them (i.e. Versioning is enabled by default on OneDrive library. It cannot handle initial setup if documents with versions exist in OneDrive. “authentication failed”, “ server not available”, etc.).īug in the NGSC. During the setup:ġ) Step for account authentication gets completedĢ) Step for selecting local folder gets completedĢ) Fails : Step to retrieve list of folders. NGSC fails to complete the initial setup and connect to OneDrive in O365. Next Generation Sync Client (NGSC) for OneDrive - Systemic problem with the initial setup of the has been identified and a workaround is available.Īfter upgrade to the Office 2016 C2R, users who used OneDrive for storing and modifying documents are unable to complete the initial setup for the Next Generation Sync Client (NGSC).

Next generation onedrive for business sync client